KPI Solutions
Key Performance Indicators (KPIs) are a set of tools to help you measuring your business performance on achieving specific goals.
KPIs allow you evaluating the progress of an individual, a business unit or organization for a particular activity. This solution provides a better understanding on how capable, defined and measurable are your processes, helping reduce operational risks.
Who can use KPI’s Solution:
Hospitals administrators
Deans
Call center managers
Manufacturing process managers
Sales managers
Marketing managers
Human resources managers
Banking directors and analyst
Government administrators, and more
Added Values
Improves tracking and monitoring of processes
Early recognition of potential issues
Optimization on time management to improve product or service Go-To-Market
Helps identify areas that may need improvement to achieve high quality service
Provides a quantitative value on achieving goals success versus cost ratio
Provides a consistent and real time measurement tool in project execution
Improves employees’ productivity by showing clear objective metrics
Industry
Healthcare
Education
Telecommunications
Manufacturing
Sales
Government
Banking
Insurance
Use Cases-Example on Performance Measurement
Healthcare
Bed readiness rate
ER patient waiting time
Treatment cost
Patient satisfaction
inpatient vs outpatient ratio
Capital expenditure growth rate
Cost per discharge
Discharge process time
Human Resources
Average sourcing cost per hire
Average number of training hours per employee
Compensation cost as a percentage of revenue
Average performance scores of departing employees
Female to male ratio
HR headcount
Staffing timeframe per hire
Average employee longevity
Education
Average admission test scores
Federal funding compliance
Faculty members vs. student ratio
Minority groups ratio, students per faculty
Graduate per high demand work field